Terms of Use

1. Key Definitions

1.1) EZDEX: A software intermediary platform that provides referral, order management, and digital asset escrow services between users and exchanges.

1.2) User: Any natural or legal person who uses EZDEX services.

1.3) Exchange: Any individual, company, or organization approved by EZDEX that provides fiat currency (national currency) and digital currency conversion services to customers.

1.4) Transaction: Any type of exchange of funds, digital assets, or fiat currency between users and exchanges that is recorded, managed, and confirmed through the EZDEX platform.

1.5) Token: Unique identification codes issued by the platform for each specific transaction, used to confirm payments or cash and bank receipts.

1.6) Digital Asset (Escrow): Cryptocurrencies such as Tether (USDT) or Bitcoin (BTC) that EZDEX uses to guarantee deposits and execute the escrow mechanism.

2. Role and Responsibility of EZDEX

2.1) Technical and Escrow Role: EZDEX is exclusively a software service provider and digital asset escrow platform. EZDEX does not act as an exchange, bank, financial institution, financial advisor, or money transmitter.

2.2) Asset Management: EZDEX merely holds digital assets in freeze/escrow mode for the duration of the transaction until both parties confirm. Final transfer of fiat funds or cash delivery is outside the control and financial processes of EZDEX and is managed solely by exchanges and users.

2.3) Legal and Quality Disclaimer: EZDEX bears no responsibility for the following, which are the responsibility of the transaction parties:

Accuracy and legality of exchange rates and trading price differences. (Prices are based on the average price announced by all active exchanges in the network.)

Quality of services provided by exchanges or user behavior. (Accept user requests based on their prior record before order approval.)

Legal licenses (beyond initial verification) and compliance with local regulations of exchanges. (Initial identity verification is performed, but compliance with local laws is the responsibility of exchanges.)

2.4) No Advice: EZDEX does not provide financial, legal, investment, or tax advice. Users and exchanges must consult their own legal and financial advisors before any financial activity.

3. Acceptance of Rules and General User Obligations

3.1) Compliance with Local Laws: Users and exchanges must use EZDEX services solely for legal purposes and in accordance with the current platform rules and, more importantly, all financial, tax, and commercial laws of their country of residence or activity.

3.2) Mandatory Identity Verification (KYC/AML): Use of any exchange and settlement services (deposit/withdrawal) requires completion of the customer identification process (KYC). By accepting these terms, the user agrees to have read, understood, and accepted EZDEX's AML/CTF policies published in the AML/KYC policies.

3.3) Account Security: Users are responsible for maintaining the security of their account information, passwords, and security features (such as two-factor authentication). Any transaction performed through your account is assumed to be executed by you.

3.4) No Use of Third-Party Accounts: Using bank accounts, credit cards, or digital wallets registered under another person’s name (third party) for fiat or cash transactions is strictly prohibited and may result in account suspension.

4. Transaction and Token Rules

4.1) Dual Confirmation and Finalization: Financial and cash transactions are only considered successful with the final confirmation of both parties (user and exchange) in the system, after which the asset is released from escrow.

4.2) Non-Refundable: Once a transaction is finalized by both parties, it cannot be refunded or charged back, and EZDEX bears no responsibility for user errors after final confirmation.

4.3) Tokens and Cash Responsibility: Issued tokens are solely tools for internal platform confirmation and dispute management. EZDEX bears no responsibility for receiving or paying physical cash. Verification of ID cards and the counterparty’s credibility is the responsibility of the exchange and user.

4.4) Multi-Exchange (Chained) Transactions: Users acknowledge that conversion orders may be intelligently split into multi-stage transactions, each processed by a different exchange. Legal responsibility and compliance with local regulations for each stage of the chain lie with the respective exchange; EZDEX only serves as the technical intermediary.

5. Responsibilities of Exchanges and Legal Licenses

5.1) Exchange Obligations: All exchanges operating on EZDEX must comply with all financial, regulatory, and commercial laws in their country of operation and must hold valid legal licenses.

5.2) Disclaimer on License Validity: EZDEX does not bear responsibility for issuing, definitively verifying, or guaranteeing the permanent validity of exchanges’ licenses. Document review by EZDEX is limited to receipt of license images and initial verification. Legal compliance, authenticity of business licenses, operational procedures, and service delivery in the country of residence are entirely the responsibility of the exchange.

5.3) Geographic Limitations for Exchanges: Exchanges must ensure that the laws of the country in which they operate do not impose any restrictions or prohibitions on specific types of currency conversion or digital asset activities. Exchanges are responsible for losses resulting from non-compliance with these restrictions.

6. Security Deposit and Risk Management

6.1) Security Deposit Commitment: All exchanges must pay an amount of 10,000 USDT to activate their account and increase their balance according to the daily order limits they accept. These amounts will be held as a security deposit on the platform and frozen in the internal wallet as a safety leverage to protect users’ rights and prevent exchange misconduct.

6.2) General Forfeiture: If an exchange engages in misconduct such as unilateral service suspension, fraud, submission of fake documents, or breach of contractual obligations, EZDEX has the right to seize all or part of the security deposit for itself or to compensate users for damages.

6.3) Forfeiture Due to AML/CTF Violations: If an exchange intentionally or negligently violates EZDEX’s AML/KYC policies in a suspicious transaction (money laundering, terrorist financing), causing legal or financial liability for EZDEX, EZDEX has the right to seize all or part of the security deposit as compensation for damages, legal costs, and penalties.

6.4) Transaction Amount Limit: Users and exchanges must manage transaction risk by considering the security deposit and counterparty’s credibility. EZDEX accepts no responsibility for transactions exceeding the exchange’s approved credit limit.

7. AML/KYC Policies (Referral)

7.1) AML Priority: EZDEX fully adheres to international anti-money laundering (AML) and counter-terrorist financing (CTF) regulations.

7.2) Acceptance of AML Policy: Users and exchanges must strictly comply with EZDEX’s AML/CTF policy, published in the AML/KYC policies section, which forms an integral part of these terms of use.

7.3) Suspicious Activity: EZDEX may, at its discretion and without prior notice, block or suspend any transaction or account suspected of money laundering, fraud, or illegal activity.

7.4) Source of Funds (SOF) Request: EZDEX or exchanges may request documentation clarifying the source of funds from the user at any time. Failure to provide sufficient documentation may result in account suspension or funds blocking.

8. Geographic Restrictions and Sanctions

8.1) Prohibition in Restricted Countries: EZDEX does not provide services to citizens or residents of countries subject to international sanctions or regional restrictions imposed by EZDEX. Check the full list of countries where services cannot be provided to citizens or residents.

8.2) User Responsibility: Users and exchanges are responsible for researching the laws of their country of residence before using the services and ensuring that using EZDEX is permitted in their jurisdiction. If using EZDEX services is prohibited in your country, you are not authorized to use the platform.

9. Other Regulations

9.1) Personal Information: Your personal information will only be collected and stored for security, transaction processing, and identity verification purposes. EZDEX is committed to protecting your information in accordance with privacy laws.

9.2) Off-Platform Transactions: EZDEX bears no responsibility for transactions or agreements made directly and outside the platform with exchanges.

9.3) Abuse: Any misuse, fraud, or unauthorized use of EZDEX, tokens, or any services will result in immediate access suspension and legal action.